This homeowner contacted us after a leak was repeatedly fixed by another company, but the repair kept failing. She decided it was time to go ahead and replace her roof so the leak could be completely fixed, once and for all. Neal came out to go over the measurements and options for the new roof. She loved how Neal was able to not only provide her with options, but also at how much of the process he explained, and he met with her insurance adjuster, to explain the damage and need for the replacement to him. Neal was able to assist her throughout the whole claim process, and she was able to get a brand new roof, at no cost to her! She chose our Owens Corning Oakridge shingles in Driftwood.